Welcome to Performance Toyota Bountiful

Love the dealerships Drake was good to work with, went above and beyond to find me the car that fit my needs.

I had a poor experience with an employee of Bountiful Toyota and let them know why I was upset. The General Manager of the dealership, K.C. Waterbury quickly reached out to me, and apologized for the problem, asking us to give them a second chance, and promising that the experience would not be repeated. We took him up on his offer. This time, an amazing salesman named Trevor, did everything in his power to make sure our test drive and overall experience was perfect. There was no hard sale, no pressure, and every effort to help us get into the used car we wanted. Trevor also arranged for our current car to have some recall work done, before we gave it to a relative. We asked for several items that the used car did not come with. The Accessories manager, Jeremy, was incredibly helpful and worked to find exactly what we needed, and escorted us to the various locations where we needed to go to place orders. They were able to supply most of the items, or get them for us at a reduced price. We were finally introduced to Emily, in finance, who led us through our options, explained things clearly, and also pointed out one option we should ignore because we have insurance from a company that made it unnecessary. K.C. came in towards the end of the process to make sure that we were happy, and offered further assistance. What makes this so unusual is that we were buying a used car, we will probably not buy another car for 10 years, and we are not influential or well known people. The people that we worked with were people that I would love to work with anywhere. They clearly enjoyed their jobs, and were working to do them in the best possible way. This is a dealership that I will go back to for everything I need, because they will do things right, and if a mistake is made, they will bend over backwards to make it right!

The lady I worked with was great. She talked to me so I could understand what is going on with my vehicle. She got me in and out. So appreciated.

Fast, professional, and very polite. Clean environment in the service area as well as the lobby.

Good customer service and I enjoyed the video that was sent by the technician to show me what was going on.

From Corey helping us after hours when we showed up with a breakdown to John being extremely responsive while our car was being fixed, this was by far the best experience I’ve ever had at a dealership service department.

Good coupons and deals. Easy drop-off and pick-up. Love Toyota vehicles and their reliability. They used to vacuum and clean your car, with an oil change service. Unfortunately they don’t do that anymore. I used to enjoy that part of the service. Otherwise, I enjoy Toyota Bountiful.

Got help quickly and then got good patient help. Until all my questions were answered

Thank you Brody Green I appreciate you your service people for taking good care of me

I really like the Toyota Bountiful customer service. Setting up a n appointment was quick and easy. When I asked how long the service would take they explained very much what they were going to do and gave an approximate time. They offer the shuttle service to take me back home. They keep in contact during the service and at the end they ask if I needed a ride back to get my car. Thanks Toyota Bountiful!

Rodney and crew were fantastic! The few cars we were interested in had a few issues and he was upfront about them and was willing to got he distance to see how they would work out the details on getting them to. Rodney made sure that we stayed within budget and that we would have the same payment as before. The “No Pressure” to get into a vehicle that was just about outside of our budget was truly refreshing! Thank you for such a great experience!!

Ran diagnosis said everything looks good nothing to fix and able to wave the fee with coupon presented. Honest and fair service.

Took my Sienna for routine service. The associate was attentive and was clear as to what the vehicle needed. Keep up the good work and excellent customer service.

Drove over 2000 miles to visit family and found out I had a cracked wheel. They found the part in the area (the day before a major Holiday) and fit me into the schedule so I could be on my way. Had me on my way in 4 hours. Thanks much for going above and beyond to help a customer! Excellent customer focus and service.

Everyone was very helpful . Would recommend to anyone. Would come back if ever looking for another car

I am so incredibly happy withy new Toyota 4-Runner. The sales rep who assisted me with the purchase,CHRIS was absolutely professional and patient with a no "hard sale" approach which I gratefully appreciated! This is one of the best Dealerships around and the Management fr start to finish is exceptional. Oh by the way I got a steal of a deal on both my purchase and trade in. Now is the time to buy!!!! Thanks so much Chris? Annabel Lowenhaupt

Angela was great. She explained everything perfectly. I hope she is my customer service rep next visit.

I went in for an oil change and left with a brand new gorgeous 4-Runner thanks to the extraordinary professionalism and gentle charming approach of the sales rep CHRIS. What a lovely young man. He was extremely kind and patient - never pressured me - never tried to hard sell. Thanks to his expertise and talent I came home with a honey of a car at a honey of a deal. I could not be happier. Thank you CHRIS and the Team at Bountiful Toyota. I remain your loyal customer always! Annabel Lowenhaupt - North Salt Lake - Utah

I walked out of this place satisfied. I had a great experience with Juston. He walked me through the process and couldn’t believe how everything was done on that same day. Ask for Juston I promise you won’t get disappointed. He will help you find what you want. Best place to trade in your car or to get a car. Thanks again Juston and you are amazing at what you’re doing.

Donovan was great! Got me in to do a PPI on a car rather than having me schedule an appointment for the next day. Justus did a thorough inspection of the car I brought in and gave insightful feedback. Thanks!

They have always taken great care of me. I would definitely recommend them to anyone!

T. Donovan took great pains to explain the service to be rendered and arranged for my transportation to and from my home. She is a definite asset to her empoyer!

I have been here about 5 times now for different service needs, oil changes and recalls. Everything has always been outstanding service, excellent, friendly, and helpful employees

Performance Toyota Bountiful made my car purchase easy and comfortable. I absolutely got a great deal in an extremely tight car market. KC, Michael, and Jeff were the best to provide me a professional and transparent experience.

We are fortunate to have excellent care for Toyota vehicles in Bountiful. With diagnostic and maintenance programs and records, vehicle stay in excellent condition. Waiting areas are comfortable, but a free shuttle is available. Great service!